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Tuesday, November 11, 2008

Stay the hell away from this vendor from www.amazon.com

http://www.powells.com
powellbookstore

These people are total as*h*les. Here are the first 2 emails I sent them and here's the lame ass reply they sent, then the next 2 emails I sent they don't reply, and then after I file a claim and a complaint with Amazon, and then magically 7 days later the book shows up at my door. Because of their B*llS**t, I ordered the same book again, so I'm demanding that they pay return shipping and to credit my card right away, according to them and looking at the post mark it was not shipped on October 3rd. Because all the books I ordered from Canada, UK & the US Amazon on October 6th, I received a week and a half later. So anybody ordering from Amazon, stay the hell away from powellbookstore

Dear Joon,

Thank you for your message.
As my coworker Pam mentioned, your order was shipped on October 3rd. We ship directly to you from the United States.

Shipments to South Korea average 14-24 business days for delivery.

Packages are air freighted to the destination country where they are then deposited into your local postal system. Occasionally customs can cause delays that extend beyond the 24 business day timeframe, however most packages arrive within about 6 weeks of the ship date.

Best regards,

Emily
Powells.com


Previous correspondence follows:

Dear Pam,

My order number is 6840412, I still have no signs on this book. I have
received 3 books today that I order on or before I placed the order with
your company. I would like to know the status of my order. Thank you
in advance.

Thank You,
Joon Kang
http://uolexternal.blogspot.com

Powells.com wrote:
> Hello,
>
> Your order was shipped on October 3rd. We ship directly to you from the United States.
>
> Shipments to South Korea average 14-24 business days for delivery.
>
> Packages are air freighted to the destination country where they are then deposited into your local postal system. Occasionally customs can cause delays that extend beyond the 24 business day timeframe, however most packages arrive within about 6 weeks of the ship date.
>
> Best regards,
>
> Pam
> Powells.com
>
>
>
>
>
>
>
>
>
> Previous correspondence follows:
>
> Greetings from Amazon.co.uk.
>
> A potential buyer has sent you the following message about an item you have for sale on Amazon.co.uk, or about your store at Amazon.co.uk. Please respond to the individual directly by replying to this e-mail. For your reference, the buyer's e-mail address is lseexternal@gmail.com.
>
> Order ID: 736-8880365-4002530
> * 1 of Ethnicity (Key Concepts) [Paperback] by Fenton, Steve
>
> Important Notice: Only dispatch to the address shown in your seller account. Do not honour buyer requests to dispatch orders to any address other than the one provided by Amazon.co.uk. Do not accept any payment method other than Amazon Payments. Payment for the sale may be withheld if these guidelines are not followed.
>
> -------------- Begin message ---------------------
>
> The Dispatch estimate:3 Oct 2008, yet I have not received any email stating it was dispatched, please let me know when it will be dispatched.
>
> Thank you in advance.
>
> -------------- End message ------------------------
>
> Note: Amazon.co.uk may retain copies of all forwarded e-mails, and takes no responsibility and assumes no liability for the content of any messages forwarded to you.
>
> Amazon.co.uk will never e-mail you and ask you to disclose or verify your Amazon.co.uk password, credit card or bank account details. If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead report the e-mail to Amazon.co.uk for investigation. Go to amazon.co.uk/phish to find out more.
>

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